Are Saira Skin products suitable for all skin types?
Yes, our products are formulated to be gentle and effective for all skin types, including sensitive skin.
Are your products tested on animals?
No, we are proud to be a cruelty-free brand and do not test our products on animals.
What makes your products organic?
Our products are certified organic by the Soil Association, ensuring that they meet strict standards for organic ingredients and production methods.
How can I contact customer service?
You can reach our customer service team via the contact us page on the website and via the chat function. We are a small team supported by an AI assistant. Our customer care is monitored by a member of the team Monday-Thursday between 10am and 4pm. If our AI assistant can't help you, we will always try to help you as soon as possible.
How can I stay updated on new products and promotions?
Sign up for our newsletter to receive updates on new products, exclusive offers, and skincare tips. You can also follow us on social media via Instagram @saira.skin, @iamsairakhan, TikTok: @sairaskin, Facebook: SairaSkinCare and Pinterest: sairaskinuk
I have heard there are allergens in essential oils, why are SAIRA products safe to use?
Yes, some natural components in essential oils, such as Limonene, Linalool, Geraniol, Farnesol, and Eugenol, may cause sensitivities in some individuals. It's important to perform a patch test before regular use if you have known sensitivities. It's worth noting that these essential oils are present in concentrations carefully formulated to minimise the likelihood of irritations. Limonene and Linalool, for instance, are known for their refreshing and calming qualities, while Geraniol and Farnesol offer floral and anti-inflammatory benefits. Eugenol contributes to the warming and soothing properties of the essential oils. The carefully selected organic essential oils are present in concentrations designed to enhance the overall efficacy of the products while maintaining skin safety. Always patch test first if you know you have skin sensitivities to essential oils.
What is Provenance?
Provenance powers sustainable choices at checkout.
Provenance empowers customers to cut through the greenwash and make informed choices, to accelerate the sustainability transition.
"Provenance began out of a personal frustration for how little we know about the things we buy."" Jessi Baker, Founder & CEO.
Our ethos resonates with Provenance as we prioritise transparency. We want to provide our customers at the point of purchase all the information they need in order to make an informed choice which support their values and ethics.
Provenance's standard amplifies our sustainability efforts,– the proof points gained for our certifications empower consumers to combat greenwashing and foster trust. We want to make our values and ethics visible because we are proud of what we represent.
Collaborating with Provenance reinforces our dedication to consumer trust. Their platform serves as a beacon of credibility, guiding consumers towards responsible choices, a demand echoed by 91% of the population looking for sustainable and ethical brands. (source: Provenance’s Skin Deep Beauty Report 2022)
Order Help
How do I place an order?
You can place an order directly through our website. Simply add items to your cart and follow the checkout process.
Can I make changes to an order after I have completed my order?
Our shipping team works fast to prepare and send all orders as quickly as possible, (Monday-Friday until 3pm) which means we cannot make any changes to an order once it has been placed. Please double check all your details before placing an order. For urgent support please call the customer service phone number.
Shipping
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery times vary based on location, but standard shipping usually takes 3-5 business days.
Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times will vary depending on the destination.
Do I pay customs and taxes?
Some countries may require a duty fee for delivery, this is paid by the customer on entry to the country and you will be contacted by the shipping company to make payment.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email to monitor the status of your delivery.
Gift Cards
Do you sell gift cards?
SAIRA sells digital gift cards only with a code sent via email.
Payment
What payment methods are accepted?
We accept various payment methods, including major credit cards and Klarna for flexible payments.
Returns
What is your returns policy?
We offer a 30-day return policy for unused and unopened products. Please visit our Delivery + Returns page for more details.
Hydrating Facial Oil
Why wear a face oil, and when should it be used in your skincare routine?
Benefits: Face oils provide intense hydration, seal in moisture, and deliver essential nutrients to the skin. Routine Placement: Apply the SAIRA Hydrating Facial Oil after cleansing and toning, and before heavier creams or moisturisers. This allows the oil to penetrate deeply and enhance the effectiveness of subsequent products.
What are the benefits of using Hydrating Facial Oil?
The Hydrating Facial Oil deeply nourishes and hydrates the skin, improves elasticity, and provides a radiant glow. It is suitable for all skin types, including sensitive skin.
What are the benefits of the specific ingredients in the SAIRA Hydrating Facial Oil?
Hydration: The combination of oils, including Apricot Kernel, Argan, and Avocado, provides deep hydration to replenish and lock in moisture.
Antioxidant Protection: Pomegranate Seed Oil and Grape Seed Oil contribute antioxidants, helping protect the skin from free radical damage.
Nourishment: Essential fatty acids from Sweet Almond and Evening Primrose Oil nourish and support skin health.
Regeneration: Fig Fruit Extract and Mulberry Fruit Extract assist in skin regeneration and offer a brightening effect.
Aromatherapy: Essential oils such as Rose Otto, Neroli, and Cedarwood provide a calming and uplifting aromatic experience.
How do I use the Hydrating Facial Oil?
Apply a few drops to your face and neck morning and evening after cleansing. Press gently into the skin until fully absorbed.
Why should I pat the facial oil into my skin instead of rubbing it in?
Patting allows the oil to be absorbed without pulling or stretching the skin. This gentler application method ensures that the product is evenly distributed and promotes a soothing and relaxing application experience.
When should I apply the facial oil? Can the facial oil be used AM+PM?
The SAIRA Hydrating Facial Oil is versatile and can be used both in the morning and evening. Incorporate it into your skincare routine based on your skin’s needs.
Do I need a separate moisturiser if I'm using a face oil?
The SAIRA Hydrating Facial Oil is formulated to provide both hydration and nourishment. Depending on your skin type, you may find that the facial oil alone is sufficient, or you can layer it with a moisturiser for additional hydration, especially in drier climates.
Can I use this oil under makeup?
Yes, the oil absorbs quickly and provides a smooth base for makeup application. Additionally, you can pat a small amount over makeup for a natural, dewy finish.
Are there any precautions for using the facial oil?
Conduct a patch test before initial use. Avoid direct contact with eyes. In case of irritation, discontinue use. If you have specific skin concerns or conditions, consult with a dermatologist before incorporating new skincare products.
Nourishing Cleansing Oil
What are the key ingredients in the Nourishing Cleansing Oil?
Key ingredients include Sunflower Seed Oil, Camellia Seed Oil, Borage Seed Oil, Black Cumin Seed Oil, and Vitamin E.
How do I use the cleansing oil?
Pour a small amount into your palm, massage onto dry skin, and remove with the included warm, damp muslin cloth.
What are the benefits of using a cleansing oil?/Why is a cleansing oil better for my skin than a foaming cleanser?
Cleansing oils are particularly effective at removing oil-based impurities, including sebum, makeup, sunscreen, and pollutants. The principle of “like dissolves like” means that oils can more effectively break down and dissolve other oils and fatty substances on the skin, leading to a deeper clean. Oil-based cleansers tend to be gentler on the skin’s natural lipid barrier. They cleanse without stripping the skin of its natural oils, which is crucial for maintaining hydration and preventing over-drying. Many of the ingredients in our oils have anti-inflammatory properties, which can help calm and soothe irritated skin. This is particularly beneficial for sensitive or acne-prone skin. For example, borage and black cumin seed oils can help reduce inflammation and redness.
Is it suitable for sensitive skin?
Cleansing oils are generally suitable for all skin types, including dry, sensitive, and even oily skin. They can balance the skin’s oil production by not over-drying it, which can help reduce the skin’s compensatory production of excess oil.
Can I use the cleanising oil to remove eye makeup?
Yes, using fingertips carefully massage very little oil into eyelashes and eyelids and carefully remove using the dampened cloth provided.
Hyaluronic Boosting Drops
Can I use the Hyaluronic Boosting Drops and the Brightening Vitamin C Serum together?
Yes! These two are designed to work in harmony. For best results, mix them together in the palm of your hand before applying. This blend deeply hydrates while delivering a brightening boost to your skin.
How do I mix and apply the Hyaluronic Boosting Drops?
Add 2–3 drops of the Hyaluronic Boosting Drops with a scoop of the Brightening Vitamin C Serum in your palm. Gently blend them together and apply to clean skin, using upward strokes across your face and neck. If you are using for the first time, use a smaller amount of the Vit C and use every other day until your skin gets used to it. A slight tingling / redness is normal if using for the first time.
Can I apply the Hyaluronic Boosting Drops first, then the Vitamin C Serum?
Yes, that’s absolutely fine! If you prefer to layer, apply the Hyaluronic Boosting Drops first to slightly damp skin, then follow with the Vitamin C Serum. This method still gives great results – it's all about what feels best for your skin.
What should I do if the mixture feels grainy on my skin?
If it feels slightly grainy or textured, don’t worry – just massage in a few more drops of the Hyaluronic Boosting Drops to help the formula melt into your skin. This will restore smoothness and enhance absorption.
How often should I use the Hyaluronic Boosting Drops?
You can use the Hyaluronic Boosting Drops blended with the Vitamin C daily in the morning. Always follow with SPF to protect your skin and enhance the brightening effects of Vitamin C.
Are these suitable for sensitive skin?
Yes, both the Hyaluronic Boosting Drops and the Vitamin C are formulated with gentle, skin-loving ingredients. However, if your skin is new to Vitamin C, you may want to start with 2-3 times a week and increase gradually. Always patch test first.
Do I need to follow with a moisturiser or oil?
Yes, after applying the freshly blended Hyaluronic Boosting Drops and Brightening Vitamin C Powder, seal everything in with your favourite SAIRA moisturiser or facial oil to lock in hydration and nourish the skin barrier.
Can I combine this duo with other skincare actives?
Definitely. These formulas pair well with ingredients like niacinamide, peptides, and gentle exfoliants. If you're using stronger actives like retinoids or acids, consider using them at different times of day or on alternate nights to avoid irritation.
Brightening Vitamin C Powder
How does the Brightening Vitamin C Powder work?
It brightens the skin, reduces the appearance of dark spots, and promotes a more even skin tone.
Why have you chosen a powder format?
Stability: Vitamin C is known for its susceptibility to oxidation, which can reduce its efficacy over time. Powdered Vitamin C formulations tend to be more stable than liquid forms. The dry, powder state helps protect the Vitamin C from exposure to air and light, preserving its potency for a longer period. Extended shelf life: The stability of a powder form contributes to a longer shelf life compared to liquid formulations. This can be advantageous for consumers, ensuring that the product remains effective and potent throughout its intended usage period. Customisable mixing: Powdered Vitamin C allows users to customize the concentration and mix it with different liquids based on individual preferences and needs. This flexibility in mixing enables users to create a personalized skincare solution tailored to their skin type and concerns. Reduced preservatives: Some liquid formulations of Vitamin C may require additional preservatives to prevent oxidation and microbial growth. By opting for a powder form, it may be possible to minimise the need for excessive preservatives, resulting in a cleaner and more natural product. Reduced environmental impact: Powdered formulations often require less packaging than liquid formulations, contributing to a reduced environmental impact. The use of less packaging materials and smaller containers can be more sustainable and eco-friendly. Freshness upon activation: Powdered Vitamin C products can provide a sense of freshness and potency upon activation. Users mix the powder with their chosen liquid just before application, potentially enhancing the perception of the product’s efficacy. Ease of transportation: Powdered Vitamin C is generally more convenient for travel. The absence of liquid minimizes the risk of spills, leaks, or breakage during transit, making it a practical choice for those on the go. Customised application: Users have control over the consistency of the mixture when working with a powder form. This customisation allows for a thinner or thicker application based on personal preferences, potentially reducing the likelihood of product buildup and pilling.
What age should I start using Vitamin C?
It can be incorporated into a skincare routine at various ages, and its benefits are not restricted to a specific age group. However, the specific reasons for using Vitamin C may differ based on individual needs and concerns. Here are some general guidelines: Early 20s: In the early twenties, many individuals start becoming more conscious of preventive skincare. Vitamin C can be beneficial for its antioxidant properties, helping protect the skin from environmental damage and promoting a healthy glow. Late 20s to 30s: As collagen production begins to naturally decline in the late twenties and early thirties, Vitamin C becomes increasingly popular for its role in collagen synthesis. It can help support skin firmness and elasticity while continuing to provide antioxidant protection. 40s and beyond: It can assist in reducing the appearance of fine lines, wrinkles, and age spots. Continued use of Vitamin C, along with a comprehensive skincare routine, contributes to overall skin health.
What should I consider before adding Vitamin C to my skincare routine?
If you have sensitive skin, it's advisable to patch-test Vitamin C products and start with lower concentrations to avoid potential irritation.
The decision to incorporate Vitamin C depends on individual skincare concerns. It's never too late to start using Vitamin C, and its benefits can be realized at various stages of life.
Can I use the Hyaluronic Boosting Drops and the Brightening Vitamin C Serum together?
Yes! These two are designed to work in harmony. For best results, mix them together in the palm of your hand before applying. This blend deeply hydrates while delivering a brightening boost to your skin.
How do I prepare and use the powder?
Add 2–3 drops of the Hyaluronic Boosting Drops with a scoop of the Brightening Vitamin C Serum in your palm. Gently blend them together and apply to clean skin, using upward strokes across your face and neck. If you are using for the first time, use a smaller amount of the Vit C and use every other day until your skin gets used to it. A slight tingling / redness is normal if using for the first time.
What should I do if the Vitamin C powder feels grainy on my skin after mixing?
If the product feels grainy or has a gritty texture, it’s possible that the powder hasn’t fully dissolved in the liquid. To resolve this, add a few more drops of the Hyaluronic Boosting Drops. This will help to dilute the concentration of the powder, allowing for smoother application. Experiment with the ratio of powder to liquid until you achieve a consistency that feels comfortable on your skin. Start by adding small amounts of additional liquid at a time, mixing thoroughly between each addition. Continue until the desired texture is reached. When mixing the powder, give it some time to dissolve completely. Sometimes, a little patience can make a significant difference. Allow the powder to fully integrate with the liquid, ensuring a smooth and well-blended formulation.
Remember, the goal is to customise the blend to your liking. Adding more liquid and adjusting the ratio will usually help to eliminate any graininess.
The Vit C is pilling (turning over) on my skin? How do I prevent this?
Allow each skincare product, especially those with different consistencies, to fully absorb into your skin before applying the next one. Give each product a minute or two to set before moving on to the next step in your routine.
Follow a proper layering order in your skincare routine. Vitamin C products are typically applied after cleanser and toner but before heavier creams or oils. Applying lighter textures before thicker ones can help prevent pilling.
Applying too much product can contribute to pilling. Use the recommended amount for your Vitamin C product, typically a pea-sized amount, and spread it evenly over your face. More product doesn't necessarily mean better results.
If using products that are not from the SAIRA range, some ingredients may not interact well with Vitamin C, leading to pilling. Avoid combining Vitamin C with products that contain incompatible ingredients, such as certain silicones and minerals. If using multiple products, ensure they are formulated to work well together.
Patience is crucial when using multiple skincare products. Allow each product to dry or be absorbed before applying the next one. Rushing through your routine can increase the likelihood of pilling.
Try applying on damp skin: Applying Vitamin C on slightly damp skin (you can apply the Hyaluronic Boosting Drops to prep the skin) can aid absorption and reduce the chance of pilling. After cleansing, pat your face dry and apply the Vitamin C product promptly.
What are the benefits of using the Vit C Powder for the skin?
Brightening: Vitamin C is known to even out skin tone and reduce the appearance of dark spots.
Antioxidant Protection: It helps protect the skin from free radical damage caused by UV rays and environmental pollutants.
Collagen Synthesis: Vitamin C promotes collagen production, enhancing the skin’s firmness and elasticity.
Anti-Inflammatory: The natural oils in the formula, such as chamomile flower oil, contribute to calming and soothing the skin.
What should I avoid using Vitamin C Powder with?
While Vitamin C Powder is a versatile and effective skincare product, there are certain ingredients you may want to avoid using simultaneously to ensure optimal results:
Niacinamide (Vitamin B3): Although both niacinamide and Vitamin C offer fantastic skincare benefits individually, they can potentially interfere with each other when used simultaneously. The concern arises from the fact that they may convert into nicotinic acid when combined, impacting their effectiveness. To enjoy the benefits of both ingredients, consider using them at different times of the day.
Alpha Hydroxy Acids (AHAs) and Beta Hydroxy Acids (BHAs): While Vitamin C and exfoliating acids like AHAs and BHAs can complement each other in some skincare routines, their combination may increase the risk of skin irritation for those with sensitive skin. If you choose to use both, introduce them gradually and observe how your skin responds.
Retinoids (Retinol, Retin-A, etc.): Combining Vitamin C with retinoids, such as retinol or prescription-strength Retin-A, can be harsh on the skin, leading to irritation and sensitivity. If you wish to include both ingredients in your routine, it is advisable to use them on alternate days or during different parts of your skincare routine (Vitamin C in the morning and retinoids in the evening).
Benzoyl Peroxide: Benzoyl peroxide is a potent acne-fighting ingredient that may oxidise Vitamin C, potentially reducing its efficacy. If you're using a benzoyl peroxide treatment, it's advisable to apply it in a separate routine, either in the morning or evening, and use the Vitamin C product at a different time.
Highly Acidic Products: Avoid using highly acidic products with our Vitamin C Powder at the same time, as this could potentially lead to irritation. This includes products with a low pH, like some exfoliating toners.
Exfoliating Treatment Mask
What are the benefits of the Exfoliating Treatment Mask?
It provides a comprehensive exfoliating treatment that not only removes dead skin cells but also nourishes, hydrates, brightens, and protects the skin.
How often should I use the mask?
Use the mask once or twice a week for best results.
How do I use the mask?
With dry fingers massage a small amount of the balm – mask onto dry skin using gentle circular movements to cleanse and exfoliate.
If wearing makeup – remove with our Nourishing Cleansing Oil, before applying the Exfoliating Treatment Mask.
Leave on skin for 15 minutes and relax.
Remove gently by emulsifying the mask with a little water, then rinse off completely with luke warm water and pat dry with the soft side of our organic Muslin Cloth.
Follow with our Hydrating Facial Oil for glowing results.
What skin types is the mask suitable for?
It is recommended for dry, mature, normal to combination skin.
What are the key ingredients in the Exfoliating Treatment Mask and what do they do?
Pomegranate, Black Mulberry, Tumeric, Glycerin Pomegranate:
Pomegranate is rich in antioxidants like vitamin C and polyphenols, which help neutralize free radicals, protecting the skin from environmental damage and premature ageing.
The natural enzymes and acids in pomegranate can help to gently exfoliate the skin, removing dead skin cells and promoting a brighter, more even complexion.
Pomegranate has anti-inflammatory properties that can help soothe and calm the skin, reducing redness and irritation.
It helps in maintaining the skin's moisture balance, keeping it hydrated and supple.
Black mulberry contains natural skin-brightening agents that can help reduce the appearance of dark spots and hyperpigmentation, resulting in a more even skin tone.
It is also rich in antioxidants, which protect the skin from oxidative stress and environmental damage.
The vitamins and nutrients in black mulberry can help improve skin elasticity and reduce the appearance of fine lines and wrinkles.
Turmeric contains curcumin, a powerful anti-inflammatory compound that can reduce redness, swelling, and other signs of inflammation.
It also has strong antioxidant properties, helping to protect the skin from damage caused by free radicals and environmental pollutants. Turmeric can help brighten the skin and improve its overall appearance, reducing dullness and promoting a healthy glow.Its antibacterial properties can help prevent acne and other skin infections.
Glycerin is a highly effective humectant, meaning it draws moisture from the environment into the skin, helping to keep it hydrated. It helps to strengthen the skin’s natural barrier, preventing moisture loss and keeping the skin soft and supple. Glycerin can help soothe and calm irritated skin, making it suitable for sensitive skin types. It can enhance the penetration of other active ingredients in the mask, increasing their effectiveness.
Moisturising Body Oil Wash
Can the body oil be used for all skin types?
SAIRA Moisturising Body Oil is suitable for a variety of skin types. However, individuals with specific skin concerns should perform a patch test and consult with a dermatologist if needed. The oil’s rich and hydrating formula caters to the needs of dry, normal, and even oily skin types.
Are there any precautions to consider when using the body oil?
Perform a patch test before regular use, especially if you have known sensitivities. Avoid contact with eyes, and in case of irritation, discontinue use. The natural components in essential oils – such as Limonene, Linalool, Geraniol, Farnesol and Eugenol – may cause sensitivities in some individuals.
What makes SAIRA Moisturising Body Oil unique? How does the body oil contribute to a sensual and indulgent experience?
SAIRA Moisturising Body Oil is a luxurious blend of natural oils, including Sesame Seed Oil, Safflower Seed Oil, and Jojoba Seed Oil, enriched with a delightful mix of essential oils such as Orange Peel, Neroli Flower, and Cedarwood Bark, providing a sensual and indulgent experience.
The carefully crafted blend of essential oils, including Rose Otto Flower, Ginger Root, and Black Pepper Seed Oil, creates a sensory journey, providing a luxurious and indulgent experience for both the skin and senses.
What are the benefits of using the Moisturising Body Oil Wash?
It gently cleanses while moisturising, leaving the skin soft and smooth without stripping its natural oils.
How do I use the body oil wash?
For a rejuvenating shower experience, apply the body oil all over to dry skin paying particular attention to areas of dry skin, knees and elbows, underarms, etc then use a damp exfoliating cloth to gently remove dead skin cells before rinsing off if desired. This process stimulates blood circulation and lymph flow, contributing to a refreshing and invigorating shower.
Is it suitable for everyday use? / When is the best time to use the body oil for a waterless shower?
Yes, it is gentle enough for daily use. SAIRA Moisturising Body Oil is perfect for a morning, post-workout, or evening waterless shower. It not only cleanses but also provides a boost of hydration and a sensory experience with its exquisite blend of essential oils.
Can the body oil be used for purposes other than a body wash?
Absolutely! SAIRA Moisturising Body Oil is a versatile product. It can also be used as a nourishing body oil, leaving the skin soft and hydrated. Additionally, it doubles as a multifunctional oil that can be applied to the hair for a glossy finish and added moisture.
Firming Eye Serum
What does the Firming Eye Serum do?
It firms, brightens, and reduces the appearance of fine lines, wrinkles, puffiness, and dark circles around the eyes.
What are the benefits of using the Firming Eye Serum?
The Firming Eye Serum can help to smooth and soften the appearance of fine lines and wrinkles, revitalises the delicate eye area, brightens dark circles, and provides antioxidant protection. Perfect for use under or over makeup.
What skin-loving active ingredients are included in the organic eye serum and how does it work to improve the skin area around the eyes?
Our eye serum contains a unique blend of peptides, natural retinol, and probiotics. These ingredients work together to soften, nourish, brighten, and tone the skin around the eyes. The peptides in the serum help to stimulate collagen production, reducing the appearance of fine lines and wrinkles. Natural retinol supports skin renewal and promotes a smoother complexion, while probiotics contribute to a healthy skin microbiome. Together, these ingredients provide a comprehensive solution to enhance the overall appearance of the eye area.
How and when do I apply the serum?
The serum is gentle enough for daily use, both in the morning and at night. For optimal results, apply a small amount to clean, dry skin. Gently pat the serum around the eyes, avoiding direct contact with the eyes themselves. Incorporate it into your skincare regimen to enjoy its full benefits.
Can the organic eye serum be used as a primer for concealer?
Yes, the lightweight and easily absorbed formula of the organic eye serum make it an excellent primer for concealer application. Applying a small amount of the serum before concealer helps create a smooth base, allowing for easier and more even concealer application.
Can the serum be applied over makeup to smooth out concealer if it has caked or settled into fine lines?
Absolutely! The organic eye serum can be applied over makeup to refresh and smooth out concealer that may have caked or settled into fine lines throughout the day. Gently pat a small amount of the serum over the concealer for a revitalized and flawless appearance.
Remember to use a light touch when applying the serum over makeup to avoid disrupting your existing makeup.
Is it suitable for sensitive skin?
Yes, it is formulated to be gentle and effective for all skin types, including sensitive skin.
Balancing Face Wash
What are the key benefits of the Balancing Face Wash?
It helps prevent breakouts, balances oily and blemish-prone skin, and soothes irritation and redness.
How do I use the face wash?
Pump a few drops onto dry fingertips, massage into the face, and rinse off with warm water. Use every morning and evening for best results.
Is this face wash suitable for acne-prone skin?
Yes, it is specifically designed to help manage oily and acne-prone skin.
What makes the Balancing Face Wash suitable for acne-prone and oily skin?/ How do these ingredients contribute to balancing the skin?
The Balancing Face Wash features a blend of carefully selected ingredients such as Sesame Seed Oil, Safflower Seed Oil, and Jojoba Seed Oil that are known for their effectiveness in addressing excess oil production and acne concerns. Sesame Seed Oil, Safflower Seed Oil, and Jojoba Seed Oil work synergistically to balance the skin by regulating oil production, preventing clogged pores, and maintaining a healthy moisture balance.
Is the balancing face wash suitable for sensitive skin?
Yes, but always check the ingredients and patch test first if you have specific sensitivities. The carefully selected oils are known for their calming and nourishing properties, making them suitable for sensitive skin. They help maintain skin integrity and soothe any potential irritations.
is the Balancing Face Wash suitable for a double cleanse?
As an oil-based cleanser that is gently emollient, the Balancing Face Wash is an excellent choice for the second step in a double cleansing routine. It effectively removes residual impurities after an initial oil-based cleanse, leaving the skin thoroughly clean.
What are the properties of the oils in the Balancing Face Wash?
Sesame Seed Oil, Safflower Seed Oil, and Jojoba Seed Oil are chosen for their superior quality. These oils provide essential fatty acids and nutrients that are beneficial for sensitive skin. Additionally, Black Cumin Seed Oil and Rose Otto Flower Oil offer anti-inflammatory and soothing properties.
Renewing Retinoil Serum
What is Renewing Retinoil Serum?
It’s a night-time treatment serum that delivers all the benefits of traditional retinol like smoother, firmer, more even skin, without the irritation. It’s powered by plant-based actives and designed especially for sensitive or reactive skin.
How is it different from traditional retinol?
Traditional retinol can cause redness, peeling, and purging. SAIRA Renewing Retinoil Serum offers the same results without those side effects. It uses next-gen marine bio-retinoids and calming botanicals instead of synthetic ingredients, so it’s much gentler on the skin.
Can I use it while pregnant or breastfeeding?
Yes, it’s completely safe. Since it’s made without synthetic retinoids, you can use it throughout pregnancy and while breastfeeding.
What skin concerns does it help with?
It’s great if you’re dealing with sensitivity, breakouts, fine lines, pigmentation, or dullness. Basically, it’s made for anyone looking to improve tone, texture, and glow especially if your skin tends to react to other products.
What makes the ingredients so effective?
The formula includes clinically proven plant-based actives like marine bio-retinoids, bakuchiol, and soothing botanicals. Together, they renew the skin, even out tone, reduce the appearance of fine lines, and help calm inflammation all without causing irritation.
Is it suitable for all skin types?
Yes, absolutely. Whether your skin is dry, oily, sensitive, or somewhere in between, this cream is formulated to work gently and effectively across all skin types.
Will it make my skin peel or break out?
Not at all. In fact, 0% of users in our clinical trials for the marine bio-retinoid tested in a 56-day clinical trial experienced irritation. You’ll get visible results without the dryness or purging that usually comes with retinol.
How do I use it?
Apply 1–2 pumps of the Renewing Retinoil Serum to cleansed skin in the evening. Follow with your hydrating facial oil if needed, and don’t forget to apply SPF in the morning.
Is it scented?
The scent is soft and natural: no added fragrance, just a subtle botanical aroma.
Is the packaging sustainable?
Yes. It comes in a recyclable glass bottle with a recyclable outer carton. The formula is vegan, cruelty-free, and made in small batches in the UK using sustainably-sourced ingredients.
Who is this product best for?
Anyone who wants the glow and renewal of retinol without the downsides. It’s especially helpful for those with sensitive skin, hormonal breakouts, or skin that’s going through changes like postpartum or perimenopause.
Does it really work?
Yes, the core actives (not the whole formulation) is backed by science. In clinical trials for the marine bio-retinoid, tested in a 56-day clinical trial, users saw fewer wrinkles, smaller pores, firmer skin, and brighter tone with no irritation at all. It even outperformed traditional retinol in several key areas.
Rejuvenating Face Cream
What are the benefits of the SAIRA Rejuvenating Face Cream?
This Soil Association-certified organic face cream hydrates, plumps, and brightens skin using Snow Mushroom, antioxidants, and plant-based lipids. It supports collagen, improves elasticity, and leaves skin soft and radiant.
Is the face cream suitable for all skin types?
Yes, it’s suitable for all skin types – including dry, normal, sensitive, and mature skin. Its lightweight texture makes it ideal for daily use without clogging pores.
When should I apply this face cream in my skincare routine?
Use morning and evening after cleansing and serums. Apply to the face and neck as your final moisturiser step. For extra hydration, layer with our Hydrating Facial Oil.
What are the main ingredients in the Rejuvinating Face Cream?
Snow Mushroom – deep hydration
13 Antioxidants – protect from environmental damage
Pomegranate & Black Mulberry – brighten and soothe
Does the cream have any fragrance?
It is naturally scented from botanical ingredients – no artificial fragrances are used, making it suitable for sensitive skin.
How quickly will I see results?
Skin feels instantly hydrated and dewy after the first use. With consistent use, you’ll notice plumper, smoother, more radiant skin over time.
Can I use this cream with Vitamin C or retinol?
Yes. Apply your Vitamin C or retinol first, then follow with the Rejuvenating Face Cream to hydrate and protect your skin barrier.
SPF 25 Moisturiser
What is this moisturiser’s SPF level and UV protection type?
It offers SPF 25 protection with a broad-spectrum mineral filter, likely containing zinc oxide, to shield against both UVA and UVB rays.
How much protection does SPF 25 provide?
SPF 25 lets you stay in the sun 25 times longer without burning compared to your unprotected skin. It blocks approximately 96% of UVB rays.
Is this for everyday use?
Definitely! A moisturiser with SPF 25 is ideal for daily protection, especially in the UK. Experts usually recommend a minimum of SPF 30 in summer and SPF 15 in winter. Since this is SPF 25, it’s a rock-solid choice for daily wear and convenient protection.
Is SPF in moisturisers as effective as a standalone sunscreen?
Yes, as long as you apply enough product. The challenge is often under-applying it. Don't forget to reapply throughout the day.
How much should I use, and how often should I reapply?
Use about a quarter teaspoon across your face (and neck), and reapply every 2–3 hours, especially after sweating or towel drying.
Can I skip additional moisturiser if this SPF moisturiser is hydrating?
If it’s rich enough. However, for very dry skin, you might layer our hydrating facial oil or rejuveinating face cream underneath, then apply this SPF cream on top. For addded protection layer with our Brightening Vitamin C blended with the Hyaluronic Boosting Drops.
Is this product organic, vegan, and cruelty-free?
Yes! SAIRA’s SPF 25 Moisturiser is certified organic, 99% natural, vegan, and cruelty-free.
Does it leave a white cast? Is it suitable for all skin tones?
Mineral SPFs can sometimes leave a pale residue, but blending well into the skin helps. While many users find it invisible, those with deeper tones may wish to test it first or blend carefully.
How does it fit into my routine?
Use it in your morning AM routine, after cleansing (and serum, oil/moisturiser, if used), apply a pea-sized amount, blend thoroughly, and follow with makeup if desired. Remove in the evening with our nourishing cleansing oil and cloth to ensure no SPF residue remains.
“Own Your Glow” Candle
What is the burn time of the “Own Your Glow” candle?
The candle has a burn time of approximately 40 hours.
What are the main fragrance notes?
Top notes: Bergamot & Eucalyptus
Middle notes: Geranium & Tuberose
Base notes: Cedarwood, Ambergris and Vetiver
What is the candle made from?
The candle is made from 100% pure soy wax, free from GMOs, palm oil, and additives. It is vegan-friendly, kosher, and halal.
How should I use the candle to prevent tunnelling?
Burn the candle for 2 to 4 hours each time and ensure the wax melts to the rim during the first use.
Is the packaging environmentally friendly?
Yes, the glass is recyclable, and the decoration on the glass is water-based. All packaging materials are designed to be sustainable.
How should I care for the wick?
Trim the wick to 5mm before each lighting to ensure optimal burning.
Can the candle glass be reused?
Yes, once the candle is completely used, the glass container can be cleaned and repurposed.
Is the candle safe for all users?
The candle uses natural and safe ingredients, but it's always good to check for any personal sensitivities to specific fragrance components.
Your Bag
(0 items)
🎉 You’ve unlocked free shipping!
You are £100.00 away from free shipping*