Orders are dispatched within 1 working day from Oxford UK via Royal Mail
|Type of Delivery||Cost|
|UK Mainland & Channel Islands||£4 (orders will be sent Royal Mail 2nd class 3-5 working days)|
Free – When you spend £75 or over
|UK Mainland & Channel Islands|
Next Day – signed for and tracked
|International – Europe||£15.00|
Working days exclude weekends and public holidays in the UK. Please allow extra time if you live in a remote location.
- During busy times such as Valentine’s Day, Mother’s Day, Easter and Christmas please allow at least a week for delivery so place orders early!
- Weather conditions, strikes and busy periods, such as the Holidays, may impact delivery times.
- All shipments are dispatched within 1 working day from Oxford using Royal Mail.
If you want to return an item for any reason, please let our Customer Service team know by sending an email to customerservice@Sairaskin.co.uk as soon as possible, stating the reason. We will then email you a return form. Please complete the return form and enclose it with the product in its original packaging where possible, or alternatively in a suitable packaging that will protect it in transit, within 30 days of receipt.
We will inform you when we receive the goods and refund you within 5 working days but not the cost of the return postage. In the event that you return damaged goods, a refund, will also include the cost of the return postage equivalent to the prevailing Royal Mail signed for 2ndclass service. Alternatively, we would be happy to provide you with a replacement product.