The SAIRANS Community

Earn points, level up and unlock exclusive rewards.

How it works

Sign Up

Create an account and earn points.

Earn

Earn points for every £1 you spend.

Redeem

Exchange your points for discounts or free products.

Ways to earn points

Earn points by following us on social media, sharing your birthday, referring friends to the program and more.

Tiers

NOURISH
RADIATE
REJUVENATE
SAIRAN
On sign-up
£120 spent
£320 spent
£550 spent
Points Multiplier
1x
1.25x
1.5x
1.75x
Happy Birthday Reward
£5
£10
£15
£20
Exclusive access: Product consultation with founder Saira Khan
Double Points Days
Priority Access to New Product Launches
NOURISH
On sign-up
1x
Points Multiplier
£5
Happy Birthday Reward
RADIATE
£120 spent
1.25x
Points Multiplier
£10
Happy Birthday Reward
Exclusive access: Product consultation with founder Saira Khan
REJUVENATE
£320 spent
1.5x
Points Multiplier
£15
Happy Birthday Reward
Exclusive access: Product consultation with founder Saira Khan
Double Points Days
SAIRAN
£550 spent
1.75x
Points Multiplier
£20
Happy Birthday Reward
Exclusive access: Product consultation with founder Saira Khan
Double Points Days
Priority Access to New Product Launches

Achievements

Turn your efforts into rewards, complete tasks, advance through the tiers, and collect achievements with each new tier you unlock.
Achievement 1
Buy one item from each of these categories: Cleanse + Hydrate + Moisturise
100 points
0 / 3
Achievement 2
Buy one item from each of these categories: Protect + Shield + Hydrate
100 points
0 / 3
Achievement 3
Buy one product from the Wellness category
100 points
0 / 1

Points for products

Use your points to redeem free products at no cost.
Mini Hydrating Facial Oil

490 points

Mini Nourishing Cleansing Oil

110 points

Votive Candle

350 points

Accessory Bag

280 points

Refer a Friend
Give £20 Get £20
Give your friends £20 off their first order of £80+ and earn £20 for yourself.

FAQs

What is The SAIRAN Community?

The SAIRAN Community is our free loyalty program that rewards you based on how much you shop with SAIRA skincare. The more you spend, the more rewards and benefits you earn which you can apply directly with us! Simple and easy.

How do I join the loyalty program?

All you need to do to join our loyalty and rewards program is to create an account with us. Simply follow the instructions to make an account with SAIRA and you’ll automatically be enrolled in loyalty so you can start earning points immediately.

What benefits do I get in the loyalty program?

You’ll be able to earn points for any purchases you make and unlock new rewards by leveling up in our program and interacting with our features. The full list of benefits and rewards can be found above, so you can see exactly what you stand to earn!

How is my tier status determined?

Your tier status is based on your total spending with SAIRA skincare. The more you shop, the higher your tier. Check out the spending thresholds for each tier in the program description above.

Is my tier status for life?

No, it is not. Your tier status will reset on a 12 month rolling basis, so make sure that you stay within the threshold to maintain your tier and all the amazing perks you have.

How do points work?

It’s this simple: For every pound you spend on eligible purchases, you earn points. Earned points are converted into promotional redemption award pounds. You can apply these reward pounds to future purchases you make to make more out of your purchases. Depending on your tier status, you can be earning points at faster rates than standard, meaning more points for less pounds spent! Discount terms and conditions apply.

My points have gone down/been deducted but I did not use them, where have they gone?

All codes redeemed through the slider are converted into a discount code. Points are deducted from your account right away, as discounts are active instantly upon redemption. Any unused codes can be viewed by pressing the Rewards History button. Copy the code you want to use and add it to the discount box at checkout.

Do all purchases count for points?

All of your purchases made on https://sairaskin.co.uk/ will count for points. You need to make sure you are logged into your account for your points to be added to your account. Some exclusions may apply, but you will be explicitly notified if a purchase does not count for points.

I have more than one unused rewards discount code, can I combine them or use them at the same time?

You can redeem up to £25.00 of rewards points discount on any one full priced order. If you have unused rewards discount codes that you wish to combine please email info@sairaskin.co.uk and request help to have your multiple unused discount codes reverted back to rewards points.

What happens if I return my items?

Upon the return of an item, the spend applied to your tier status for the original purchase, as well as any points earned from the purchase, will be deducted from your account.

Can I use rewards discount on all orders?

Rewards discounts can be applied to eligible orders with a minimum spend of £45.
Rewards discounts cannot be used on "Sets" or "Build Your Own Ritual" orders, which already include savings of 15% off 3 products or 20% off 4 or more products.
Rewards discounts cannot be used on promotional or already discounted products.
Rewards discounts cannot be used on new product launches during their introductory launch period.
Please note that the £45 minimum spend applies to eligible products only, after any excluded items have been removed from your order.

What are those free products that I can redeem?

Your points are very versatile! Not only can you use points to upgrade your tier and receive pounds off your purchases, but points can also be used to redeem free products from us. Once you’ve earned enough points to unlock a free product, simply redeem it to receive a coupon code that lets you claim the item at checkout at no cost.

How do achievements work?

Achievements allow you to complete specific tasks and earn rewards upon completion. Take a look at all the available achievements you have to complete and start ticking them off one by one to truly master the loyalty game by unlocking some amazing rewards. Each achievement tells you what you need to do to unlock it and what rewards you will get once the achievement is unlocked.

How will I receive my birthday gift?

All members who have provided their birthday information will be invited to redeem a gift on their birthday. Notification will be sent to you via email, so it is important that you are opted in to receive marketing emails from us. Instructions on redemption will be provided in the email.

Do my points expire?

Yes, your points will expire 6 calendar months after they were added to your account. Make sure to use your points for your purchases or redemptions before their expiration date to make the most of them.

How do referrals work?

If you want to do something nice for your friends and family, you can share your unique link with them so that they can get £20 to spend on their first purchase as a new customer. Share your link via email or our different social media options and receive £20 in points in your account when the person you refer makes a qualifying order of £80+.